Posts Tagged ‘no worries’
“No problem” and other customer service communication problems
A friend of mine implored me to write something about the use of the phrase “no problem.” She was the recipient of the words at her dental appointment. Upon arriving at the dentist’s office, she was instructed to wait in her car until they were ready for her. Because it was hot outside, she started…
Read MoreThe power of words
My husband and I often go someplace warm and sunny in the winter to escape the gray rainy Seattle days for a bit. This year we decided to go to Costa Rica. Many of our friends have been and spoke highly of the country.
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