Tag Archives: Business etiquette

Read the situation or risk losing business

This is a guest post by Stacy O’Daffer, Clise Etiquette Associate.

“She will finally appreciate you after she lives without you.” It’s a mother’s universal salve for the wound of a child leaving for college. That this loss will be filled at some later, undefined moment does little to sooth the heartbreak.

But then, it’s time. Not the emoticon hints via text or insinuation during a phone call, but the Mother’s Day Brunch moment. My family gathered together–Ali, my college freshman girl, teen boys Will and Henry, and dad Eric. Eric serves up the traditional holiday prompt to the group.  “Tell mom what you appreciate about her.” Continue reading “Read the situation or risk losing business” »

Are Millennials Ruder?

There was an article in BusinessWeek about how the demand for etiquette training is up because millennials are entering the workforce clueless about how to interact properly with others. The article stated among other things, that they don’t use email properly — using acronyms, abbreviations and emoticons. That they don’t know their place as the new kid in the office, thinking if the boss does it I can do it. And, they are not dressing appropriately for the workplace.

Continue reading “Are Millennials Ruder?” »

Does Business Etiquette Matter?

CB101911I sometimes get out my Amy Vanderbilt’s Everyday Etiquette book to see how much etiquette has changed since the book was written in the 1950s. There is a section on when a man should remove his hat and one on where a secretary should put her steno dictation pad when meeting with her boss. While most men don’t wear formal hats, secretaries are now executive assistants and dictation has been replaced by email, those scenarios were about respect and respect is still important for a profitable, happy workplace.

Continue reading “Does Business Etiquette Matter?” »

Don’t Go There: Taboo Topics in Business

I just attended a small business roundtable group which serves as a forum for entrepreneurs seeking business advice and mentoring. The facilitator couldn’t be there so we were on our own to lead the discussion with a couple of suggested topics. Unfortunately that led to trouble.

We started out talking about economic projections but a couple of people moved the discussion to politics. Only a few people participated in the political conversation and they all seemed to agree with each other. There seemed to be an assumption that we all felt the same way. I was very uncomfortable and I suspect I wasn’t the only one.

Continue reading “Don’t Go There: Taboo Topics in Business” »

Not your grandmother’s etiquette

Hello and welcome to the Clise Etiquette blog, a place to discuss savvy and not so savvy decorum. Etiquette may sound like a stuffy or old fashioned topic, but it’s really just about making yourself and others more comfortable and successful by being respectful, kind and professional.

I am an etiquette consultant, speaker, trainer, coach and author of Spinach in Your Boss’s Teeth: Essential Etiquette for Professional Success. I share etiquette and protocol tips, stories and techniques that you can use to feel more confident, at ease and successful in the workplace and socially.

I invite you to share your thoughts and questions on the situations in life that confuse you, anger you, give you pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts come from questions or stories readers share with me.

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