Category Archives: Professional image

Eeek, there’s a bug in my borscht! Answers to common etiquette dilemmas

I first had the thought of teaching etiquette classes when I worked for Washington Mutual. My job at the time was managing sponsorships for non-profit events like breakfasts and lunches. Because the company often received a table at these events I had to fill them with willing WaMu employees. Not always an easy job. Inevitably, there would be a few people at the table who would look panicked at the multitude of utensils, plates and glasses. They weren’t sure which bread plate and glasses belonged to them at the crowded tables or which utensil to use first. I always felt badly for them. I knew if they learned a couple of etiquette tips they could feel more confident and would never be panicked again.

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How to recover from a major mistake

Have you ever made a cringe worthy mistake? One that ruins not just your day but the week or weeks following? One where you can’t stop obsessing about your failings? Yes? You’re not alone.

I made a big mistake last year. A mistake that I was so embarrassed about I couldn’t talk about it to anyone except my husband and one friend. I had a huge amount of shame around my blunder. But with time, distance and overcoming my gaffe I’m now ready to talk about it and share the lessons learned. Continue reading “How to recover from a major mistake” »

Five business etiquette tips all millennials need to know

generationsIt’s amazing to me how many younger people there are in the workforce these days. I guess that means I’m getting old. According to statistics by the Pew Research Center, millennials now make up the majority of the workforce. In 2015 they surpassed Baby Boomers and Gen Xers in number of workers. Continue reading “Five business etiquette tips all millennials need to know” »

A surprising benefit of LinkedIn

Reaching For A HomeA friend of mine recently moved from Seattle to San Diego. It was a big move. She left her job, her friends and her house to start a new life. Before she left, she looked for houses to rent online, and had a friend who lives in San Diego look at the more promising homes. She then submitted her application with a nice email. Continue reading “A surprising benefit of LinkedIn” »

A fun way to stand out from the crowd

MP900309183[1]There is nothing better than getting a handwritten card in the mail. It’s the first piece of mail I open and it’s usually the last item I recycle. In fact, I usually hold onto hand scribed notes for at least a few days, and every time I see the card I think of the person who sent it to me.

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Seven tips to navigate the company picnic

Family Standing Behind a Car at a Picnic SpotIt’s summer time and the living is good – vacations, casual clothes and the company picnic. Ah yes, that annual event fraught with many perils.

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Why I became an etiquette consultant

Gasworks arms crossed croppedI’m often asked how I became an etiquette consultant. After all, it’s not every day someone becomes an etiquette expert. And, if some knew me in my rebellious, wild twenties they might be even more surprised I ended up doing what I do.

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Forget bossy; How to act like a leader

women high fivingGrowing up, a relative often called me bossy. The term was never used in a positive way. To this day the moniker has left me afraid that being bossy is akin to another b word.

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My armchair musings of the Academy Awards

oscars[1]As I usually do, I love to share my Oscars musings. There are always great lessons to learn from this big event. Continue reading “My armchair musings of the Academy Awards” »