I first had the thought of teaching etiquette classes when I worked for Washington Mutual. My job at the time was managing sponsorships for non-profit events like breakfasts and lunches. Because the company often received a table at these events I had to fill them with willing WaMu employees. Not always an easy job. Inevitably, there would be a few people at the table who would look panicked at the multitude of utensils, plates and glasses. They weren’t sure which bread plate and glasses belonged to them at the crowded tables or which utensil to use first. I always felt badly for them. I knew if they learned a couple of etiquette tips they could feel more confident and would never be panicked again.
Have you ever made a cringe worthy mistake? One that ruins not just your day but the week or weeks following? One where you can’t stop obsessing about your failings? Yes? You’re not alone.
I made a big mistake last year. A mistake that I was so embarrassed about I couldn’t talk about it to anyone except my husband and one friend. I had a huge amount of shame around my blunder. But with time, distance and overcoming my gaffe I’m now ready to talk about it and share the lessons learned. Continue reading “How to recover from a major mistake” »
Some great tips and information in this infographic by Quill.com.
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Infographic by Quill.com
It’s amazing to me how many younger people there are in the workforce these days. I guess that means I’m getting old. According to statistics by the Pew Research Center, millennials now make up the majority of the workforce. In 2015 they surpassed Baby Boomers and Gen Xers in number of workers. Continue reading “Five business etiquette tips all millennials need to know” »
A friend of mine recently moved from Seattle to San Diego. It was a big move. She left her job, her friends and her house to start a new life. Before she left, she looked for houses to rent online, and had a friend who lives in San Diego look at the more promising homes. She then submitted her application with a nice email. Continue reading “A surprising benefit of LinkedIn” »
There is nothing better than getting a handwritten card in the mail. It’s the first piece of mail I open and it’s usually the last item I recycle. In fact, I usually hold onto hand scribed notes for at least a few days, and every time I see the card I think of the person who sent it to me.
I’m often asked how I became an etiquette consultant. After all, it’s not every day someone becomes an etiquette expert. And, if some knew me in my rebellious, wild twenties they might be even more surprised I ended up doing what I do.
As I usually do, I love to share my Oscars musings. There are always great lessons to learn from this big event. Continue reading “My armchair musings of the Academy Awards” »