The concept of etiquette and civility has been around for a very long time. I recently finished a novel called “Rules of Civility” that included mention of George Washington’s Rules of Civility & Decent Behaviour in Company and Conversation. Apparently, at age 16, young George (yes, eventual first president of the United States) copied by hand for a penmanship exercise 110 rules of civility written by French Jesuits in 1590. Those rules were then made into a book by Mr. Washington. Continue reading “What George Washington knew about etiquette” »
It’s amazing to me how many younger people there are in the workforce these days. I guess that means I’m getting old. According to statistics by the Pew Research Center, millennials now make up the majority of the workforce. In 2015 they surpassed Baby Boomers and Gen Xers in number of workers. Continue reading “Five business etiquette tips all millennials need to know” »
Times are indeed changing due to our relationship with our digital tools. What once was impossible is now possible because of our smart phones. We no longer need to wait until we get back to our home or office to make a call, look something up online or send an email. Smartphones, as well as tablets and laptops, have made all of this possible anytime. But here’s the rub, just because you can use your digital device anytime and anywhere doesn’t mean you should. Continue reading “Step away from your phone” »
I’m not a big fan of making New Year’s resolutions because I find they are easy to break after a few weeks. The gym I belong to is a perfect example of this – hordes of new people fill the classes in January and by February most of them have disappeared. It can be hard to establish new habits. However, for the second time, my husband and I made a resolution that shouldn’t be hard to keep. Continue reading “Setting attainable and enjoyable New Year’s resolutions” »
I’ve been thinking about time lately. More precisely, I’ve been thinking about how to politely check the time when meeting with others. Keeping track of the hour in the presence of another person presents a few challenges.
The other day I was trying to get information on my iPhone by asking Siri, the personal assistant, to help me. As too often happens, Siri was not giving me what I needed. It seems I speak English and she speaks Russian. In frustration, I said, “Siri, you’re not giving me the information I need!” Her response was, “If you say so, Arden.” Argh! That only made me more frustrated. Whoever programmed Siri did not program her with courteous responses. If Siri had said, “I’m sorry I’m not being more helpful Arden” I would have been more forgiving. Continue reading “Do your digital devices have manners?” »
As a girl, one of my favorite excursions was going to my grandma’s cabin on Whidbey Island. It was somewhat rustic and had just enough amenities to make it comfortable but still somewhat of an adventure. Continue reading “The new rules for today’s tools” »
Why is it that we dislike it when others use their phone when they are meeting with us, in a movie theater or driving, yet so often we do the same? I think it’s because the allure of the phone is often too much to ignore. Research has shown we get a dopamine hit when we answer a text or look at Twitter on the phone. No wonder it’s hard to ignore.
The Wall Street Journal interviewed me and some of my etiquette consultant colleagues for an article on the etiquette of cell phone usage on airplanes. As you may have read the Federal Communications Commission (FCC) is considering allowing airline passengers use their cell phones in flight.
Do you have a cell phone pet peeve? Are there things that people do with their cell phones that drive you crazy? If so, you’re not alone. Most people are bothered by the rude cell phone behavior of others.