Stop! In the name of sales

The Puget Sound Business Journal asked me to give a presentation on tradeshow sales and etiquette recently, since their Expo is coming up in October. I was excited to do it and asked my colleague Matt Heinz, with Heinz Marketing, to co-present with me and talk about the marketing and sales aspect of tradeshows.

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How I survived my first TV appearance

In business, as in life, there are firsts. Our first interview, our first presentation, the first time managing people, etc. The firsts are always scarier because of the unknown. We haven’t experienced it before and we don’t know what to expect. We may not know everything we need to know to be good at the…

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Directness vs. Diplomacy

As you may know, I write a business etiquette column for the Puget Sound Business Journal. Each week when the Journal arrives I eagerly open it up to the “Growing your Business” section to see if my latest column has run. Seeing my name in print is still exciting.

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Put Down That Cell Phone!

Did you know July is National Cell Phone Courtesy month? Yes, indeedy and with good reason. Inappropriate cell phone use has become a huge problem, and is getting worse as more people are using mobile phones. It is also one of the most irritating issues for many people. My last Puget Sound Business Journal column…

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