Tag Archives: kindness

Bad behavior

Do you turn into a monster behind the wheel of your car or when you’re in other seemingly anonymous situations? Why is it that even the mildest mannered, gracious people become Mr. Hyde in certain circumstances?

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Author Arden
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Trackback: Trackback-URL Topics Civility, courtesy, Customer service

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Nice gals and guys finish first

I read in the Seattle Times this morning that Sally Jewell, President and CEO of REI, has been nominated as Secretary of the Interior by President Obama. I couldn’t be more excited for Sally, and, I’m not surprised she has … Continue reading

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Author Arden
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Trackback: Trackback-URL Topics courtesy, Customer service

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Make Kindness Your New Year’s Resolution

I recently wrapped up my 14 week kindness “class”. This class was offered to the general public by the Puget Sound Community School, a private school in Seattle for 11 to 18 year olds. The school founder, Andy Smallman, created … Continue reading

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Author Arden
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Trackback: Trackback-URL Topics Civility, courtesy

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Don’t Go There: Taboo Topics in Business

I just attended a small business roundtable group which serves as a forum for entrepreneurs seeking business advice and mentoring. The facilitator couldn’t be there so we were on our own to lead the discussion with a couple of suggested … Continue reading

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Author Arden
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Trackback: Trackback-URL Topics Business etiquette, Civility, courtesy

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America The Uncivil?

It would be easy to assume civility is dead given the antics of a few people who should know better. Over the last week we’ve had a Congressman be disrespectful to the President, a tennis star show poor sportsmanship and … Continue reading

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Author Arden
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Trackback: Trackback-URL Topics Civility, Protocol

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