Speaking

A sought after speaker, Arden’s presentations are engaging, informative and fun. With humor and entertaining stories, she covers a variety of business etiquette topics that address today’s workplace challenges and opportunities.

Arden speaks to groups large and small and can customize a presentation that motivates, educates and entertains your participants at your next conference or meeting.

Clients have described Arden’s presentations as “relevant”, “witty”, “memorable”, “humorous”, “engaging”, “useful”, “interactive”, “delightful”, “polished” and “approachable” with “interesting stories”.

Presentation Topics

Spinach in Your Boss’s Teeth and Other Etiquette Dilemmas
Have you ever wondered what to say to a boss or client with spinach in their teeth, or which bread plate is yours at a crowded table? Maybe you’re not sure how to introduce someone whose name you forgot. Perhaps you wonder what to do when your boss wants to friend you on Facebook.

In this interactive presentation, these questions and more will be addressed. Learn practical skills you can use immediately to feel more confident and at ease in many business and social situations.

Uncommon Courtesy: How Simple Acts Can Make Your Company Soar
Happier employees, more loyal customers and a stronger bottom line; what do these have in common? They are a result of having a culture of courtesy–which distinguishes great companies from average companies.

In this fun and relevant presentation, learn how practicing even the smallest deeds can have a big impact on you and your company’s success.

Networking with Ease
Networking is more important than ever in this challenging economic time. Done right it will lead to lasting relationships with contacts, clients and friends. Whether you’re a pro-mingler, just getting started or a networking avoider you’ll learn tips and techniques that will increase your comfort, success and confidence.

Partial List of Speaking Engagements

BECU
Bellevue Club
Bothell Chamber of Commerce
CDC Management Services
Columbia Tower Club
Commercial Real Estate Women
DECA
Executive Women International
Greater Seattle Chamber of Commerce
International Japanese English Translators Conference
King County Chapter of Credit Unions
Lake Washington Human Resources Association
Meeting Professionals International
Microsoft
Pacific Lutheran University
Pemco
Professional Women in Business
Puget Sound Business Journal BizDev Series
Rainier Club
Seattle Pacific University
Seattle University
Snohomish County Chapter of Credit Unions
Society of Women Engineers
University of Puget Sound
University of Washington
Verity Credit Union
Washington Athletic Club
Washington Credit Union League
Washington Society of Certified Public Accountants, Women’s Leadership Conference
Women Business Owners
Women Professional Network
Women’s Wireless Leadership Forum
Xceed Financial Credit Union

Praise From Clients

“I was thrilled Arden was willing to speak at our BizDev Seminar Series, it was a sell-out crowd and those who couldn’t attend asked for more information on other workshops she offers.

The evaluations and feedback after the workshop confirmed what a wonderful job she did and the value that attendees had learning from her expertise. I would recommend any chance to hear Arden speak!”

Elizabeth Case
New Business Development, Puget Sound Business Journal

“Thank you Arden for your fantastic presentation for our Lifeworks Seminar Series. It was the best Lifeworks event we’ve ever had. We had more RSVPs than any other event and both events were at capacity. The information you presented was interesting, interactive and delivered well. The attendees really enjoyed your presentation.”

Paris Chevalier
Vice President Marketing, Xceed Financial Credit Union

“We hired Arden to speak at our annual conference to cover social media basics and etiquette. Arden’s session was one of the attendees’ favorite presentations and fostered a good deal of exchange between attendees during the presentation and well after the workshop ended. She delivered her information in an engaging and easily assimilated fashion.”

Sandi MacCalla
Vice President, Large Scale Communities, CDC Management Services

“Arden’s presentation had just the right balance between information and activities for the students to practice what they learned. She is an artful communicator with excellent interpersonal communication skills especially when responding to the participants. It’s not always easy to hold students’ attention, and she was very skillful at it. You could hear a pin drop.”

Ruth Rogers
Director of Career Development and Student Employment, Pacific Lutheran University

“Thank you so much for your well-presented program. I could tell the audience was totally engaged and you showed us that there is clear social and business value associated with knowing the rules of etiquette. I had great feedback afterwards.”

Keith Baldwin
Partner, Davis Wright Tremaine LLP

“I’ve seen three of Arden’s presentations. The information she gives on social and business etiquette is relevant to people at all levels of the organizational chart. Her presentations are witty and useful. Arden is good people.”

Shari Storm
Chief Marketing Officer, Verity Credit Union

Arden spoke at our Professional Women in Building Lunch at the Master Builders Association. Her topic was networking etiquette. She provided our group with practical, easy to follow tips to make our next networking event a breeze. She is not only informative and knows her topic she is delightful, courteous and made us laugh. I would not hesitate in recommending Arden to any group.

Juli Bacon
JB Consulting Systems, Vice-Chair Professional Women in Building

“Arden is an extraordinary entrepreneur and outstanding speaker, trainer and consultant. She takes what could be a stuffy topic and makes it interesting, memorable and totally applicable to professional success. I especially appreciate her humor and down-to-earth, approachable style. She is a polished speaker and skilled at engaging the audience. ”

Beth Buelow
President, The Introvert Entrepreneur

“I recently hired Arden to speak at the monthly meeting for the Washington State Chapter of Meeting Professionals International. Her presentation on the etiquette of social media and in-person networking was packed with useful tips, interesting stories and statistics, and terrific strategies for improving your personal network.

Terry Onustack
Meetings & Education Manager, International Association for the Study of Pain

Arden teaches all the aspects of decorum (from how to shake hands, to networking, to fine dining!) in engaging, memorable and humorous ways. Her style helps everyone relax and enjoy without feeling uptight over their current “manners”. I came away from both presentations with knowledge, skills and a better sense of proper etiquette in my business world. Her seminars are really a must for anyone having to be in situations where manners matter!”

Sheila Berndt
Brand Development Director, Commotion Promotion

To get a speaking fee quote, please call 206-708-1670 or send an RFQ email to arden (at)cliseetiquette (dot)com.

I do a very limited number of pro-bono or low-fee presentations per year. If you are interested please email arden (at) cliseetiquette (dot) com and include the following information:

Name of organization
Organization website
Number of members
Average meeting attendance
Member demographics
Date, time and location of meeting
Preferred presentation topic and length of presentation