A sought after speaker, Arden’s presentations are engaging, informative and fun. With humor and entertaining stories, she covers a variety of business etiquette, customer service and communication topics that address today’s workplace challenges and opportunities.

Arden speaks to groups large and small and can customize a presentation that motivates, educates and entertains your participants at your next conference or meeting.

Clients have described Arden’s presentations as “relevant,” “witty,” “memorable,”  “humorous,” “engaging,” “useful,” “delightful,” “polished” and “approachable” with “interesting stories.”

Presentation Topics

Spinach in Your Client’s Teeth and Other Etiquette Dilemmas
Have you ever wondered what to say to a boss or client with spinach in their teeth, or which bread plate is yours at a crowded table? Maybe you’re not sure how to introduce someone whose name you forgot. Perhaps you wonder what to do when your boss wants to friend you on Facebook.

In this interactive presentation, these questions and more will be addressed. Learn practical skills you can use immediately to feel more confident and at ease in many business and social situations.

Business Savvy: Essential Skills for Women in the Workplace
Today’s workplace is a very different one from 30 years ago. Women now make up more than 50% of the workforce and are no longer relegated to support roles. However, we still struggle for equality and respect in the workplace. In this interactive seminar you’ll discover the  subtle behaviors women can exhibit that affect their professional credibility – from handshakes to body language, communication and where you sit. We’ll discuss how to replace those behaviors with ones that communicate confidence and professionalism, leading to more success at work.

Networking with Ease
Does the thought of mingling with strangers send you into hiding? If so, you’re not alone. Networking is one of the most important ways to grow your career, client base and company but most people would rather have a root canal than eat finger food while talking to people they don’t know. Whether you’re a pro-mingler, just getting started or a networking avoider you’ll learn tips and techniques that will increase your comfort, confidence and success.

Stop the Meeting Madness: The Art of Running More Effective, Efficient & Engaging Meetings
Do you feel frustrated by how much time you spend in meetings; many of which are not productive? Would you like to learn how to keep your meetings from running off course? In this fun and interactive workshop, you’ll discover how to facilitate and participate in gatherings that actually accomplish something. You’ll walk away with tangible skills to make your meetings effective, productive and maybe even fun.

Uncommon Courtesy: How Simple Acts Can Make Your Company Soar
Happier employees, more loyal customers and a stronger bottom line; what do these have in common? They are a result of having a culture of courtesy–which distinguishes great companies from average companies.

In this important and relevant presentation, learn how practicing courtesy, respect and kindness can have a big impact on you and your company’s success.

Ready to book Arden? Contact her today.

Partial List of Speaking Engagements

Bellevue Club
CDC Management Services
Columbia Tower Club
Commercial Real Estate Women
Executive Women International
Greater Seattle Chamber of Commerce
International Japanese English Translators Conference
King County Chapter of Credit Unions
Lake Washington Human Resources Association
Meeting Professionals International
Professional Women in Business
Puget Sound Business Journal BizDev Series
Rainier Club
Snohomish County Chapter of Credit Unions
Society of Women Engineers
University of Washington
Verity Credit Union
Washington Athletic Club
Washington Credit Union League
Washington Society of Certified Public Accountants, Women’s Leadership Conference
Washington State Medical Librarians Conference
Washington Health Care Association Annual Convention
Women Business Owners
Women Professional Network
Women’s Wireless Leadership Forum
Xceed Financial Credit Union

Praise From Clients

“I was thrilled Arden was willing to speak at our BizDev Seminar Series, it was a sell-out crowd and those who couldn’t attend asked for more information on other workshops she offers.

The evaluations and feedback after the workshop confirmed what a wonderful job she did and the value that attendees had learning from her expertise. I would recommend any chance to hear Arden speak!”

Elizabeth Case
New Business Development, Puget Sound Business Journal

I can’t recommend Arden highly enough. This past October I chaired a conference and Arden presented our keynote address. From the very start she was extremely easy to work with. She was flexible and easy to communicate with during the planning process. On the day of the event Arden was prompt (early even) and so charming. Her lecture was informative, interactive, and very fun. She gave us amazing tips on networking and made everyone feel comfortable enough to participate and ask questions. She had the entire room up and moving and connecting with each other. You could feel a rise in the energy level during her presentation. The fact that the keynote was scheduled for fairly early in the morning made this all the more impressive. Everyone had a wonderful time. People were buzzing about her long after she left the room and I have received amazing feedback about her from our attendees. She was an absolute pleasure to work with. I would highly recommend her for your next professional event.

Mary Beth McAteer
Washington State Medical Librarian’s Association Conference

“Thank you Arden for your fantastic presentation for our Lifeworks Seminar Series. It was the best Lifeworks event we’ve ever had. We had more RSVPs than any other event and both events were at capacity. The information you presented was interesting, interactive and delivered well. The attendees really enjoyed your presentation.”

Paris Chevalier
Vice President Marketing, Xceed Financial Credit Union

“We hired Arden to speak at our annual conference to cover social media basics and etiquette. Arden’s session was one of the attendees’ favorite presentations and fostered a good deal of exchange between attendees during the presentation and well after the workshop ended. She delivered her information in an engaging and easily assimilated fashion.”

Sandi MacCalla
Vice President, Large Scale Communities, CDC Management Services

“I recently hired Arden to speak at the monthly meeting for the Washington State Chapter of Meeting Professionals International. Her presentation on the etiquette of social media and in-person networking was packed with useful tips, interesting stories and statistics, and terrific strategies for improving your personal network.

Terry Onustack
Meetings & Education Manager, International Association for the Study of Pain

To get a speaking fee quote, please call 206-708-1670 or send an RFQ email to arden (at)cliseetiquette (dot)com.

I give a limited number of pro-bono or low-fee presentations per year. If you are interested please email arden (at) cliseetiquette (dot) com and include the following information:

  • Name of organization
  • Organization website
  • Number of members
  • Average meeting attendance
  • Member demographics
  • Date, time and location of meeting
  • Preferred presentation topic and length of presentation