Category Archives: Sales etiquette
Stop! In the name of sales
The Puget Sound Business Journal asked me to give a presentation on tradeshow sales and etiquette recently, since their Expo is coming up in October. I was excited to do it and asked my colleague Matt Heinz, with Heinz Marketing, … Continue reading
Coffee date dilemmas
The topic of coffee dates has come up several times in the past few weeks. I’ve been asked about the etiquette of things like who pays, if you should wait to order until your colleague arrives, should you wait in … Continue reading
The hugging dilemma
When I teach handshakes in my client trainings or presentations I’m often asked about hugging. Because the West Coast tends to be more informal, there is a lot of hugging going on, especially between women. But, there are a good … Continue reading
Tradeshow and booth etiquette best practices
This is a guest post by Matt Heinz, founder and principal of Heinz Marketing, LLC. You can learn a lot about what to do, and what not to do, at a tradeshow booth just by walking around and observing behavior … Continue reading
Being vulnerable
I met a colleague, Lynn Baldwin-Rhoades, for coffee recently. She is the president of Power Chicks International, a wonderful online and in-person networking and resource organization for women. Lynn is someone I know and like but didn’t know well. I … Continue reading
Too much information
We have been talking to handymen and women about doing some repair on our front porch stairs. It’s been an interesting process to say the least.
What we can learn from a DECA competition
I was recently a judge for a DECA mock competition. DECA prepares emerging leaders and entrepreneurs in marketing, finance, hospitality and management in high schools and colleges around the globe. The competition is one where the participants are given 10 … Continue reading
7 Etiquette Best Practices for Your Next Networking Event
This is a guest post by Matt Heinz, founder and principal of Heinz Marketing, LLC. You’ve seen what not to do. You’ve likely experienced it more than once. The guy who talks only about himself. The contact who’s constantly scanning … Continue reading
Are You Chasing Away Your Customers?
I was talking to a colleague yesterday about an encounter she had with a young salesperson. My colleague, let’s call her Carol, and I were co-presenters at a networking event and met the salesperson there. After the event, the salesperson, … Continue reading
How Not To Do Sales
I just experienced a perfect example of how not to do sales. Someone I met at a networking event followed up with me by leaving a voicemail message marked urgent. He said he wanted to talk. Didn’t say why he … Continue reading
