Category Archives: courtesy

The power of gracious behavior

It’s always heartwarming when I see really gracious, polite behavior, and not just because I’m an etiquette consultant. When I see people being courteous and other focused I am reminded of how powerful it is.

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Lessons learned from an unpleasant coffee meeting

If you are a salesperson, business owner or are unemployed, you most likely do a lot of networking. This often means coffee and lunch dates with people who have complementary businesses or who can be helpful to you in some … Continue reading

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Leaving a job with grace

One of the most challenging things to do is to be gracious when you feel you’ve been wronged. And, when the situation is one where you’ve been terminated from a job, it can be especially difficult to not become angry … Continue reading

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A polite colleague’s dilemma

Dear Arden, I enjoyed a lovely dinner with a colleague and would like to mail her a handwritten thank you note. Her business card doesn’t list a mailing address; this seems to be the trend with so many business cards … Continue reading

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Bad behavior

Do you turn into a monster behind the wheel of your car or when you’re in other seemingly anonymous situations? Why is it that even the mildest mannered, gracious people become Mr. Hyde in certain circumstances?

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Author Arden
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Trackback: Trackback-URL Topics Civility, courtesy, Customer service

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Coupon conundrums

Are you a Groupon groupie or a LivingSocial lover? I have been off and on. It’s always fun to get a deal, and I’ve gotten some great ones on everything from haircuts to upscale dining to car detailing. A friend … Continue reading

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Author Arden
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Trackback: Trackback-URL Topics courtesy, Dining etiquette

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Nice gals and guys finish first

I read in the Seattle Times this morning that Sally Jewell, President and CEO of REI, has been nominated as Secretary of the Interior by President Obama. I couldn’t be more excited for Sally, and, I’m not surprised she has … Continue reading

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Author Arden
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Trackback: Trackback-URL Topics courtesy, Customer service

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Don’t throw food at the TV and other Super Bowl party etiquette tips

Did you know that about 20 million Americans will attend Super Bowl parties? That’s a lot of partying! With so many people celebrating, there are plenty of opportunities for etiquette mistakes. I asked my Clise Etiquette Facebook fans for their Super … Continue reading

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When you shouldn’t ask

We adopted a new cat a couple of months ago – a beautiful three-legged Maine Coon named Max. A couple of days ago, I picked him up to cuddle, and he decided he wasn’t in the mood for kisses. He put … Continue reading

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The difficulty with discussing politics

I asked my Facebook page Likes for ideas on blog posts and several people mentioned discussing politics, especially in light of the recent presidential election. 

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