Category Archives: courtesy
Are we teaching children to be disrespectful?
I occasionally teach children’s etiquette classes and I always introduce myself as Ms. Clise to the children. When I ask the kids in my class how they address their teachers and their parent’s friends the majority of them say they … Continue reading
I’m RSVPing for your party
The holidays are here and that means lot of parties. Perhaps you’ve received a few invitations for holiday functions. Whether the invitations are for a holiday cocktail party or a summer barbeque the invitation most likely has the acronym RSVP … Continue reading
Texting, texting, 1, 2, 3
Recently, I received an email from a colleague who said a hiring manager from a large, somewhat conservative company, texted her the information on her interview. She responded via email because she thought texting him back would be too informal. … Continue reading
What do I do now?
A friend of mine was recently traveling and shared something that happened to her while flying that made her wonder about the etiquette of the situation.
The houseguest who is invited back
I asked my Facebook friends for etiquette dilemmas or issues they wanted me to address in my next blog post. One person asked me to speak to the etiquette of being a houseguest. She asked, “What do you do with the bed … Continue reading
Let them save face
Recently, I was working with a client who wanted help on relationship building. As I always do in my individual consulting I observe and offer feedback on my client’s strengths and areas of opportunity. This client was very organized and … Continue reading
What do shoeless driving and etiquette have in common?
The other day, as I drove to give a client training, I took my right pump off so I wouldn’t scuff it on the car mat. I don’t usually do that. As I felt my stockinged foot pressing on the … Continue reading
Are you trying to escape me?
Recently, I had coffee with someone I had met at a conference. We agreed to meet at 2:00 and I had a client meeting at 3:30. I knew I would have to leave at 3:00 to have enough time to … Continue reading
Be a top 10 company in customer service
When looking at the 2011 MSN top ten companies in customer service, you’ll notice that what the companies have in common is they think about the customer and care about their employees. It seems so simple, so obvious, yet why … Continue reading
