Category Archives: Civility
Is The Customer Always Right?
This is a guest post from Stacya Silverman, owner of Stacya Silverman and Associates Salon and President of Beauty Alert! I like to think of myself as not only good at customer service, but in my off hours, I like … Continue reading
“Please Rise for the Jury.”
I had the honor of serving on a jury for a trial in Seattle Municipal Court. If it had been a state superior court trial I probably wouldn’t have thought it was such an honor, but due to the less … Continue reading
Tags >> honorific, judicial system, juror, jury duty, Municipal Court, respect, State Supreme Court, verdict
The Business of Bike Etiquette
This is a guest blog post by Eric Mamroth - cyclist, benefit auctioneer and wonderful husband to Arden Clise. If you are following the Tour de France this year, you probably have an opinion on whether Alberto Contador should have waited for … Continue reading
To Complain or Not to Complain
This depressing, unending cold, wet weather is making even the most gracious, positive people complain. I’ll be honest, it’s easy for me to complain, but I had a little flash of insight about complaining the other day while riding our … Continue reading
The Show Will Go On!
I’m just thrilled Family Fourth at Lake Union will take place this year thanks to the donations of many Seattle businesses. The outpouring of support from small to big companies is heartwarming.
The Academy Awards: The Good, the Bad and the Ugly
As I do every year, I watched the Academy Awards with a few friends. We meet at one friend’s house, enjoy a potluck dinner and gab about the dresses, the emcee(s), the Academy winners and losers. This year had its usual … Continue reading
Make Kindness Your New Year’s Resolution
I recently wrapped up my 14 week kindness “class”. This class was offered to the general public by the Puget Sound Community School, a private school in Seattle for 11 to 18 year olds. The school founder, Andy Smallman, created … Continue reading
Is Chivalry Still Appropriate Today?
I’ve been asked to teach a kid’s etiquette class to both boys and girls. As I’ve been putting together the curriculum, I had to pause when it came to teaching appropriate behavior for boys for treating girls and women in this … Continue reading
Tags >> Children's etiquette, chilvarous acts, chivalry, Civility, genteel, gentlemen, ladies, respect
Don’t Go There: Taboo Topics in Business
I just attended a small business roundtable group which serves as a forum for entrepreneurs seeking business advice and mentoring. The facilitator couldn’t be there so we were on our own to lead the discussion with a couple of suggested … Continue reading
Tags >> Business etiquette, Civility, courtesy, entrepreneurs, incivility, kindness, politics, respect, rudeness
Are You Out To Win?
I subscribe to a few different blogs of people I admire or enjoy. One recent blog post surprised me as it seemed out of character for this blogger. It was a bit like a brag about how busy he was … Continue reading
