Category Archives: Civility

Leaving a job with grace

One of the most challenging things to do is to be gracious when you feel you’ve been wronged. And, when the situation is one where you’ve been terminated from a job, it can be especially difficult to not become angry … Continue reading

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Bad behavior

Do you turn into a monster behind the wheel of your car or when you’re in other seemingly anonymous situations? Why is it that even the mildest mannered, gracious people become Mr. Hyde in certain circumstances?

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Author Arden
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Trackback: Trackback-URL Topics Civility, courtesy, Customer service

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The difficulty with discussing politics

I asked my Facebook page Likes for ideas on blog posts and several people mentioned discussing politics, especially in light of the recent presidential election. 

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The panhandling dilemma

One of my friends and Facebook page Likes asked me to write a post about the etiquette of dealing with panhandlers. The issue of panhandling is more of an ethical and moral topic, but there is an element of etiquette … Continue reading

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Author Arden
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The gingham dress and the truth behind it

Have you heard this story? A lady in a faded gingham dress and her husband, dressed in a homespun threadbare suit, stepped off the train in Boston and walked timidly, without an appointment, into the Harvard University President’s outer office.

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Author Arden
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Trackback: Trackback-URL Topics Civility, courtesy

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The shame of poor sportsmanship

I have bags under my eyes from staying up late watching the 2012 Olympics. It’s inspiring seeing these incredible athletes compete, knowing they have worked so hard to be an Olympic competitor. Witnessing their pride and emotion on the medal … Continue reading

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Do we still need etiquette?

I was invited to be on The Boss Show to talk about the five workplace etiquette no nos that can derail your career. The fun hosts, Jim Hessler and Steve Motenko, and I had a delightful time discussing the no nos and teasing … Continue reading

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The allure of gossip

I’ve been thinking about gossip lately. The other day, I taught an etiquette class to a mom and her delightful eight year old daughter. One of the topics I covered was gossip.

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My Facebook regrets

While on Facebook I saw a friend had posted a political video. I watched the video and thought, wow, this is really great information. So, I shared the video and posted why I thought it was worth watching. An hour … Continue reading

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Author Arden
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Trackback: Trackback-URL Topics Civility, courtesy, Social media etiquette

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The power of words

My husband and I often go someplace warm and sunny in the winter to escape the gray rainy Seattle days for a bit. This year we decided to go to Costa Rica. Many of our friends have been and spoke … Continue reading

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Author Arden
Date
Trackback: Trackback-URL Topics Civility, courtesy, Customer service

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