Category Archives: Email etiquette
Are your emails getting read?
Email is both a blessing and a curse. The blessing is it has allowed us to communicate quicker and more conveniently. It also allows us to have a paper trail of our communications. However, email is easily abused and misused. … Continue reading
A costly email mistake
I received an email from a doctor’s office where the sender put all of their patients’ email addresses in the “To” field rather than the “BCC” field. That meant every patient could see all of the other patients’ email addresses. … Continue reading
Exceptional email introductions
If your New Year’s resolutions include doing more networking, whether to find a job, increase your network or grow your business, you’ll probably be both making and receiving introductions to others via email. Here are some tips on how to … Continue reading
Watch your tone
“Watch your tone, Arden”, my mother would say to the teenage me when I’d speak to my brother in a certain way. Sometimes I’d answer that I was just asking him to do something. “But your tone was rude”, my … Continue reading
PR Blunder or Just Desserts?
This is a guest post by Lisa Samuelson, founder of Samuelson Communications. Recently Steve Jobs was incredibly rude to a journalism student who was working on an assignment about iPads as a teaching tool. When the PR department at Apple … Continue reading
Email Etiquette in our 24/7 World
My friend, Peggy Dolane, writer and social media expert , suggested I write a blog post about our 24/7-reachable-anytime-world. She wondered what the etiquette is about sending and responding to emails after hours. Good question Peggy.
Etiquette Questions and Faux Pas
When you are an etiquette consultant people love to either share with you their etiquette horror stories or ask for etiquette advice. I love that my friends and business associates want to tell me their stories and trust me for advice. … Continue reading
Are You Out To Win?
I subscribe to a few different blogs of people I admire or enjoy. One recent blog post surprised me as it seemed out of character for this blogger. It was a bit like a brag about how busy he was … Continue reading