Not your grandmother’s etiquette

Hello and welcome to the Clise Etiquette blog, a place to discuss savvy and not so savvy decorum. Etiquette may sound like a stuffy or old fashioned topic, but it’s really just about making yourself and others more comfortable and successful by being respectful, kind and professional.

I am a business etiquette consultant, speaker, trainer, coach and columnist for the Puget Sound Business Journal . I share etiquette and protocol tips, stories and techniques that you can use to feel more confident, at ease and successful in the workplace and socially.

I invite you to share your thoughts and questions on the situations in life that confuse you, anger you, give you pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts come from questions or stories readers share with me.

Thank you for stopping by. I invite you to subscribe to my blog by either email or RSS. Just click on the RSS or email symbols to the right of this post.

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What a name tag backing has to do with customer service

I peeled off my name tag and crumpled up the backing. Riley noticed the paper in my hand and asked if she could throw it away.  Such a small thing, but her attention to detail left an impression on me. Continue reading “What a name tag backing has to do with customer service” »

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Author Arden
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Do you have a career worthy wardrobe?

In January, I wrote about the 12 actions you could take to be a better person in 2015. Each month had a different focus. March’s focus is to spruce up your wardrobe.

clothesAs Mark Twain wisely said, “Clothes make the (wo)man.” Indeed they do. In the workplace people who are dressed professionally gain more respect than folks who dress more casually.

Continue reading “Do you have a career worthy wardrobe?” »

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Author Arden
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Trackback: Trackback-URL Topics Attire

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Don’t be a drip: Six umbrella etiquette tips

This is a guest post by Mary Morrison.

umbrellaI’ll get right to the point. I don’t have anything against umbrellas, I just don’t like them. It’s not fair, I know. Umbrellas don’t hurt people, people who have no awareness of their positions in space hurt people. When I worked downtown I developed an aversion to those suppliers of facial lacerations and honed my defenses like a prize fighter. I work at home now, my neighborhood more inclined toward hats and Northwest outerwear. My once catlike moves have evaporated and sadly, umbrella etiquette has gone the way of the dodo bird and land lines. Continue reading “Don’t be a drip: Six umbrella etiquette tips” »

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Author Arden
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Show them the love

MP900440970[1]It’s Be Nice to Everyone month. In January, I wrote about 12 things you could do throughout the year to be a better person. February’s focus is to show everyone the love, in honor of Valentine’s Day.

When we show the same courtesy and respect to everyone, whether the receptionist at the office or your CEO, not only do we make others feel important, we become memorable to people. It doesn’t take much to show the love. Here are some ways to do so. Continue reading “Show them the love” »

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Workplace lessons from the Seahawks’ Super Bowl loss

heartbreakWhile my heart is still heavy from the Seahawks losing the Super Bowl, I’m so darn proud of them. Watching the big game was an emotional roller coaster. Our boys played well against the talented Patriots but in the end we lost. And, it was a hard loss due to a controversial play call that many thought led to us not scoring the winning touchdown in the last 20 seconds of the game. Losing is a bitter pill to swallow. Continue reading “Workplace lessons from the Seahawks’ Super Bowl loss” »

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Why I love the Seahawks but hate football

Two years ago, when I’d do my usual Sunday afternoon grocery shopping in the winter I’d wonder why the store was so empty. A few times I asked the clerk where everyone was and she’d reply “Watching the game.” I’d think, well I timed that right. I had absolutely no interest in football. In fact my memory of football was as a teen attending a Huskies game with my dad, freezing my rear end off in Husky stadium for no good reason. Continue reading “Why I love the Seahawks but hate football” »

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Author Arden
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Trackback: Trackback-URL Topics Manners, Uncategorized

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Exercise good gym etiquette

exerciseIt happens every January, hordes of people resolved to get in shape descend on gyms across the country. While I applaud the determined many, it does make for a difficult few weeks for the regulars while the newbies fill up classes and bumble with gym etiquette. Continue reading “Exercise good gym etiquette” »

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12 months to a better you

New YearIt’s the New Year, that time when everyone looks forward to a fresh start. Many people make resolutions such as lose weight, exercise more and eat better. Those are all worthy goals, but what if instead you focused on being a better person? A person who made great first and lasting impressions and who was more likeable? Seem daunting? Sure, if you had to make a bunch of changes all at once it would be overwhelming and it would be hard to be successful. Instead, I encourage you to focus on one change each month. At the end of 2015 I guarantee you’ll be a better, more likeable person. Continue reading “12 months to a better you” »

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Seven tips for appropriate regifting

holiday sweaterThe presents are opened, the wrapping paper recycled and you might be wondering what to do with those gifts that aren’t quite something you want or need. According to a survey by Creditdonkey.com 83 percent of respondents are okay with receiving a regifted gift. This surprised me. I personally am not a big fan of regifting because it feels dishonest and disingenuous to me, but I know the practice has gotten more acceptable. If you plan to regift there are several things to be mindful of before doing so.

Continue reading “Seven tips for appropriate regifting” »

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Remember the holiday spirit

MP900285144[1]My favorite FedEx Kinkos store assistant was a bit grumpy about the holidays. He was not his usual cheerful and upbeat self. He explained that the company has been gearing up and talking about the holidays since July and he was looking forward to December 26 when all is calm, all is bright.

Continue reading “Remember the holiday spirit” »

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