Hello and welcome to the Clise Etiquette blog, a place to discuss savvy and not so savvy decorum. Etiquette may sound like a stuffy or old fashioned topic, but it’s really just about making yourself and others more comfortable and successful by being respectful, kind and professional.
I invite you to share your thoughts and questions on the situations in life that confuse you, anger you, give you pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts come from questions or stories readers share with me.
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When I was a child I was very shy, and was uncomfortable greeting and conversing with adults. However, my mother would always make a point of introducing me to people she encountered and would encourage me to look at the adult and say hello. As I got older, while still shy, I became much more comfortable greeting adults without my mom’s prompting.
They say time is money. Sometimes it’s hard to see that, other times when you’re paying someone an hourly fee it’s very obvious.
A client of mine, who works for a law firm, asked me to address the etiquette of working with service providers who charge by the hour and the etiquette service providers need to be aware of when working with clients. He wrote, “How do you politely mention to someone who is billing you by the hour to stay on track? Or, the inverse, how do you have a friendly discussion with a client whom you are billing by the hour without making them feel like they are paying for you to have a few minutes of friendly discussion?”
I am a bit of a business related reality show junkie. My favorite shows are Shark Tank and The Profit. The Profit is a show where Marcus Lemonis, Chairman and CEO of Camping World and Good Sam Enterprises, rescues struggling businesses by investing in them for a share of the company. He then takes over and works his magic to turn the companies around and make a profit. Continue reading “I’m sorry you feel that way” »
It’s National Etiquette Week – a time when we remember the importance of acting with courtesy, civility, kindness and good manners. And a good reminder it is. In our busy, rush, rush 21st century lives, it seems courtesy and kindness often take a back seat to our own agenda. For example; too often I find myself in my car quietly maligning slow drivers. As if having to go around a slow car, or wait for a driver to notice the green light is going to ruin my day. It’s really silly! Continue reading “Will it kill you to be nice?” »
Today’s workplace is a very different one from 40 years ago. Women now make up more than 55% of the workforce and are no longer relegated to support roles. However, women still struggle for equality and respect in the workplace. According to the Center for American Progress, women make up only 14.6 percent of executive officers, 8.1 percent of top earners, and 4.6 percent of Fortune 500 CEOs. They also hold just 16.9 percent of Fortune 500 board seats.
Have you ever found yourself saying “You should…” to someone? “You should try kale; it’s really good for you.” “You should tell her how you feel.” We say “you should…” when we feel we know best. And while we may have very good information, saying “You should” to someone is usually moralizing.
This past week I got three requests for help. Asking for help is never impolite if it’s for the right reason. I’m quick to help people when I can. But when the request comes from someone who either I’ve never met or who I’ve met once, and they want my help growing their business for free, it’s impolite. Continue reading “Why I’m not going to help you grow your business” »
Meetings are a part of our work life, much to the consternation of many. Employees complain about how many meetings they have to attend, which are often poorly run and seem to lack purpose. Meetings are even more challenging when you are a remote employee calling in via conference call. Often those outliers dialing in are forgotten and struggle with hearing what is being said. But, in order for a company to thrive, the individuals in remote offices need to feel included, informed, and part of the team. Continue reading “Keeping remote employees happy in conference calls” »