Not your grandmother’s etiquette

Hello and welcome to the Clise Etiquette blog, a place to discuss savvy and not so savvy decorum. Etiquette may sound like a stuffy or old fashioned topic, but it’s really just about making yourself and others more comfortable by being respectful, kind and professional.

I am a business etiquette consultant, columnist for the Puget Sound Business Journal and a radio show host for KSER, 90.7. I share etiquette and protocol tips, stories and techniques that you can use to feel more confident, at ease and successful in the workplace and socially.

I invite you to share your thoughts and questions on the situations in life that confuse you, anger you, give you pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts come from questions or stories readers share with me.

Thank you for stopping by. I invite you to subscribe to my blog by either email or RSS. Just click on the RSS or email symbols to the right of this post.

Tags >> , , , ,

Too much information

We have been talking to handymen and women about doing some repair on our front porch stairs. It’s been an interesting process to say the least. Continue reading “Too much information” »

Tags >> , , , ,

Are your emails getting read?

Email is both a blessing and a curse. The blessing is it has allowed us to communicate quicker and more conveniently. It also allows us to have a paper trail of our communications.

However, email is easily abused and misused. We are all inundated with hundreds of emails every day, so it’s important our emails reach the right people at the right time with the right message and in the right manner. Here are some tips for communicating more effectively by email.

Continue reading “Are your emails getting read?” »

Tags >> , , ,

Author Arden
Date
Trackback: Trackback-URL Topics Email etiquette

Comment Feed: RSS 2.0

A costly email mistake

I received an email from a doctor’s office where the sender put all of their patients’ email addresses in the “To” field rather than the “BCC” field. That meant every patient could see all of the other patients’ email addresses. Oy, let me count the ways that that is bad news. Continue reading “A costly email mistake” »

Tags >> , , ,

Author Arden
Date
Trackback: Trackback-URL Topics Email etiquette

Comment Feed: RSS 2.0

Are we teaching children to be disrespectful?

I occasionally teach children’s etiquette classes and I always introduce myself as Ms. Clise to the children. When I ask the kids in my class how they address their teachers and their parent’s friends the majority of them say they call these adults by their first names. I’m continually shocked by this.

Continue reading “Are we teaching children to be disrespectful?” »

Tags >> , , ,

Author Arden
Date
Trackback: Trackback-URL Topics Children's etiquette, Civility, courtesy

Comment Feed: RSS 2.0

What not to do on Facebook

A friend emailed me recently asking for advice. She had received a friend request on Facebook from someone she didn’t know, but knew of. She decided to grant the friend request. Immediately afterwards this person wrote on my friend’s wall asking her to like her Facebook page and include a link to the page. Continue reading “What not to do on Facebook” »

Tags >> , ,

Author Arden
Date
Trackback: Trackback-URL Topics courtesy, Social media etiquette

Comment Feed: RSS 2.0

Exceptional email introductions

If your New Year’s resolutions include doing more networking, whether to find a job, increase your network or grow your business, you’ll probably be both making and receiving introductions to others via email. Here are some tips on how to do that. Continue reading “Exceptional email introductions” »

Tags >> , ,

Author Arden
Date
Trackback: Trackback-URL Topics Email etiquette

Comment Feed: RSS 2.0

A lunch that went bad

A colleague of mine, let’s call her Cindy, emailed me and asked for advice on a situation she had recently experienced. She had been invited to lunch by someone she didn’t know well, we’ll call this person Sarah. Sarah wanted Cindy to join her for lunch at her private club. Continue reading “A lunch that went bad” »

Tags >> , ,

Author Arden
Date
Trackback: Trackback-URL Topics Dining etiquette

Comment Feed: RSS 2.0

Get your holiday manners on

The holidays are here! As I was standing in a very long line at the post office this morning I reminded myself how stressful this time of year can be. Inside I was feeling impatient and angry at the everlasting queue but I tried to focus on the positive rather than my irritation. I noticed the surprisingly well-behaved children waiting in line with their parents. I chatted with my friendly queue neighbor, and I reflected on how all of the business is good for the struggling USPS. Continue reading “Get your holiday manners on” »

Tags >>

I’m RSVPing for your party

The holidays are here and that means lot of parties. Perhaps you’ve received a few invitations for holiday functions. Whether the invitations are for a holiday cocktail party or a summer barbeque the invitation most likely has the acronym RSVP on it. Let’s talk about that acronym and why people add it to their invitations.

RSVP stands for the French phrase “Repondez S’il Vous Plait”, or “please respond” in English. When you see “RSVP” on an invitation it means “please tell me if you are attending my party or not.” The hostess adds that so that she knows how many people to plan for. It’s hard to know how much booze and food to have on hand if you don’t know how many people are attending your event. There’s nothing worse than running out of spirits or goodies during your party.

For some reason, despite RSVP or another request to respond yay or nay being on most invitations, many people do not respond. This is where I’m going to be firm. It is terribly rude and maddening to not respond to an invitation, even if you can’t attend.

I have heard so many horror stories about people’s bad invitation-responding manners. Here’s the worst. A friend of a friend, who was expecting her second child, endured in one terrible day the loss of her husband, her house and learned that she was bankrupt. A baby shower had been planned for a date shortly after the horrible day. Of eight people who were invited only three responded they were coming. Two of those who said they were coming didn’t attend after all, and two who didn’t respond ended up showing up.

This poor woman! In her worst circumstances even her friends let her down. Now obviously most hosts are not destitute, but it is simply unacceptable to not respond to an invitation.

The other thing that seems to be a regular problem is people who say they are coming and then don’t show up. Perhaps you have said you were attending an event and then at the last minute decide you don’t want to go. Maybe you think, oh, I’m sure she won’t miss not having little ole me there. But I can guarantee you you’re not the only one who does this. Suddenly, the host who planned for 25 has only 12 people attend.

Here are the rules, yes, rules. If you are invited to a function of any kind whether it’s via evite or a mailed invitation, you must respond that you are attending or not within one week of receiving the invitation. If you said you were attending, ATTEND! If you said you weren’t attending, DON’T!

And lastly, when you do respond, it’s not grammatically correct to say “I’m RSVPing to your event.” Simply say, “I’m responding to your holiday party invitation. John and I will be there.” Or “I regret John and I can’t attend.” If you can’t attend, you don’t need to give an excuse. But if it makes you feel better, simply say “we have other plans that night.” Those plans could be to watch Seinfeld reruns, but the host doesn’t need to know that.

Have you hosted a party where people didn’t respond? If you’re guilty of not responding, what kept you from doing so? Why do you think people don’t respond to invitations? I’d love to hear your thoughts.

 

 

Tags >> , ,

Holiday gift giving and tipping

There is often confusion about who we should give gifts and holiday tips to. The most important aspect of gift giving is that it comes from the heart and you give to express thanks and appreciation, not out of obligation or because you received a gift. Here are a few of the most frequent gift giving situations.

Continue reading “Holiday gift giving and tipping” »

Tags >> , , , ,