This past week I got three requests for help. Asking for help is never impolite if it’s for the right reason. I’m quick to help people when I can. But when the request comes from someone who either I’ve never met or who I’ve met once, and they want my help growing their business for free, it’s impolite. Continue reading “Why I’m not going to help you grow your business” »
Meetings are a part of our work life, much to the consternation of many. Employees complain about how many meetings they have to attend, which are often poorly run and seem to lack purpose. Meetings are even more challenging when you are a remote employee calling in via conference call. Often those outliers dialing in are forgotten and struggle with hearing what is being said. But, in order for a company to thrive, the individuals in remote offices need to feel included, informed, and part of the team. Continue reading “Keeping remote employees happy in conference calls” »
I peeled off my name tag and crumpled up the backing. Riley noticed the paper in my hand and asked if she could throw it away. Such a small thing, but her attention to detail left an impression on me. Continue reading “What a name tag backing has to do with customer service” »
In January, I wrote about the 12 actions you could take to be a better person in 2015. Each month had a different focus. March’s focus is to spruce up your wardrobe.
As Mark Twain wisely said, “Clothes make the (wo)man.” Indeed they do. In the workplace people who are dressed professionally gain more respect than folks who dress more casually.
Continue reading “Do you have a career worthy wardrobe?” »
This is a guest post by Mary Morrison.
I’ll get right to the point. I don’t have anything against umbrellas, I just don’t like them. It’s not fair, I know. Umbrellas don’t hurt people, people who have no awareness of their positions in space hurt people. When I worked downtown I developed an aversion to those suppliers of facial lacerations and honed my defenses like a prize fighter. I work at home now, my neighborhood more inclined toward hats and Northwest outerwear. My once catlike moves have evaporated and sadly, umbrella etiquette has gone the way of the dodo bird and land lines. Continue reading “Don’t be a drip: Six umbrella etiquette tips” »
While my heart is still heavy from the Seahawks losing the Super Bowl, I’m so darn proud of them. Watching the big game was an emotional roller coaster. Our boys played well against the talented Patriots but in the end we lost. And, it was a hard loss due to a controversial play call that many thought led to us not scoring the winning touchdown in the last 20 seconds of the game. Losing is a bitter pill to swallow. Continue reading “Workplace lessons from the Seahawks’ Super Bowl loss” »
Two years ago, when I’d do my usual Sunday afternoon grocery shopping in the winter I’d wonder why the store was so empty. A few times I asked the clerk where everyone was and she’d reply “Watching the game.” I’d think, well I timed that right. I had absolutely no interest in football. In fact my memory of football was as a teen attending a Huskies game with my dad, freezing my rear end off in Husky stadium for no good reason. Continue reading “Why I love the Seahawks but hate football” »
It happens every January, hordes of people resolved to get in shape descend on gyms across the country. While I applaud the determined many, it does make for a difficult few weeks for the regulars while the newbies fill up classes and bumble with gym etiquette. Continue reading “Exercise good gym etiquette” »