Not your grandmother’s etiquette

Hello and welcome to the Clise Etiquette blog, a place to discuss savvy and not so savvy decorum. Etiquette may sound like a stuffy or old fashioned topic, but it’s really just about making yourself and others more comfortable and successful by being respectful, kind and professional.

I am a business etiquette consultant, speaker, trainer, coach and columnist for the Puget Sound Business Journal . I share etiquette and protocol tips, stories and techniques that you can use to feel more confident, at ease and successful in the workplace and socially.

I invite you to share your thoughts and questions on the situations in life that confuse you, anger you, give you pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts come from questions or stories readers share with me.

Thank you for stopping by. I invite you to subscribe to my blog by either email or RSS. Just click on the RSS or email symbols to the right of this post.

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Raised pinky fingers, scone slicing and other tea faux pas

AfternoonTeaWith a Starbucks on every corner and American’s addiction to coffee, it’s hard to believe that at one time tea was the beverage of choice. Continue reading “Raised pinky fingers, scone slicing and other tea faux pas” »

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Author Arden
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Trackback: Trackback-URL Topics Tea etiquette

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The “Yes, and…” principle

Photo courtesy of Comedy Sportz

Photo courtesy of Comedy Sportz

Have you ever been to a comedy improv show or tried improvisation? My husband and some friends and I went to Comedy Sportz recently and had a great time. I was reminded how difficult improvisation is. When it’s done well it looks easy, but having taken some improv lessons I know it’s not. You have to be a quick thinker, have a strong knowledge of pop culture and a good sense of humor. Continue reading “The “Yes, and…” principle” »

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Manners, etiquette, it’s all the same, right?

sistersPeople often describe etiquette as manners. The two are very closely linked, but they are different. I like to say that manners are the sister to etiquette. They belong in the same family but one is practical and the other is kind. Continue reading “Manners, etiquette, it’s all the same, right?” »



Author Arden
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Trackback: Trackback-URL Topics Civility, courtesy, Kindness, Manners

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Handling online bullies

13670431_mlDo you remember the school bully – the person who made your life miserable through their taunts, insults and meanness? Sadly, it seems bullies don’t just exist in childhood. There are adult bullies everywhere, and many of them hide behind their computer screen.

Continue reading “Handling online bullies” »

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Author Arden
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Trackback: Trackback-URL Topics Civility, Social media etiquette

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Handshake alternatives for a germ-filled world

household cleaner with rubber gloves bucket and sponge..Today when I called my doctor to make an appointment for my annual exam the scheduler asked me several questions – “Have you been out of the country within the past 21 days?” “Have you been around anyone who has been out of the country within the past 21 days?” “Are you sick?” I knew immediately she was screening patients for possible exposure to Ebola.

Continue reading “Handshake alternatives for a germ-filled world” »

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Networking with Ease

men and women talkingAre you someone who dislikes networking? Do you dread talking to strangers? If so, you’re not alone. It doesn’t seem to matter if you’re an introvert or extrovert, networking is hard for most people. So then why do we do it? As someone once said, networking is one letter away from not working. I wish I knew who coined that phrase so I could give him or her credit. Continue reading “Networking with Ease” »

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Author Arden
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Trackback: Trackback-URL Topics Networking etiquette, Party etiquette

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Breathtaking customer service

Have you ever been blown away by great customer service? It doesn’t happen very often, but when it does your don’t forget the experience.

Continue reading “Breathtaking customer service” »

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Author Arden
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Trackback: Trackback-URL Topics Customer service

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The new rules for today’s tools

As a girl, one of my favorite excursions was going to my grandma’s cabin on Whidbey Island. It was somewhat rustic and had just enough amenities to make it comfortable but still somewhat an adventure. Continue reading “The new rules for today’s tools” »

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What happened to the friendly skies?

transportationBoy, have things changed in airplane travel. A friend posted a video on Facebook about jet travel in the 1960s. Travelers were served seven course meals that might include caviar, roasted pheasant and lobster tail. Flight attendants were called Air Hostesses and they treated travelers as if they had been invited to dinner at their house. Passengers dressed up and actually looked forward to flying, which was a five star experience.

Continue reading “What happened to the friendly skies?” »

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Author Arden
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Trackback: Trackback-URL Topics Travel etiquette

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The email black hole

black holeHave you ever sent an email to someone and then gotten no response? I’ve had several people tell me that they are surprised at how often they don’t receive replies to emails – even just a “Thanks, I’ll get back to you soon.” I have experienced the same thing and it always baffles me, especially when I send something that would warrant a reply. Continue reading “The email black hole” »

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Author Arden
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Trackback: Trackback-URL Topics Email etiquette

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