Featured post

Not your grandmother’s etiquette

Hello and welcome to the Clise Etiquette blog, a place to discuss savvy and not so savvy decorum. Etiquette may sound like a stuffy or old fashioned topic, but it’s really just about making yourself and others more comfortable and successful by being respectful, kind and professional.

I am a business etiquette consultant, speaker, trainer, coach and columnist for the Puget Sound Business Journal . I share etiquette and protocol tips, stories and techniques that you can use to feel more confident, at ease and successful in the workplace and socially.

I invite you to share your thoughts and questions on the situations in life that confuse you, anger you, give you pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts come from questions or stories readers share with me.

Thank you for stopping by. I invite you to subscribe to my blog by either email or RSS. Just click on the RSS or email symbols to the right of this post.

How to impress others through four simple acts

Idaho bike rideMy husband and I recently returned from a week-long 450 mile bike tour in Southeast Idaho. We joined about 300 other people on the tour organized by Bicycle Rides Northwest. This was our fourth excursion with the company and, as always, we had a lot of fun.

Continue reading “How to impress others through four simple acts” »

Your work “uniform”

shorts and flip flopsImagine having your doctor show up to an appointment wearing shorts, flip flops and a dirty t-shirt. Or, what if your kid’s teacher showed up to class wearing a bathing suit? You no doubt would question both people’s sanity and good judgement. Further, worried they weren’t up for the job you might choose to see a different doctor or move your child to another teacher.

Continue reading “Your work “uniform”” »

Five tips for being a gracious house guest

welcome matEvery year I speak on dining and business etiquette essentials to a group of college students who are in a leadership program hosted by the University of Washington Women’s Center. The program is called the Alene Morris National Education for Women’s Leadership. It’s a six day intensive program that focuses on increasing women’s representation in leadership positions in the non-profit, private, and political sectors. The program teaches the women participants many important and essential skills that will help them to be great leaders.

In addition to giving the training my husband and I also hosted one of the participants in our home. Our house guest, Charlotte, was a smart, talented and interesting young woman. She also was a great guest. She made it easy and enjoyable to host her. Continue reading “Five tips for being a gracious house guest” »

The importance of teaching your children to say hello

child greeting adultWhen I was a child I was very shy, and was uncomfortable greeting and conversing with adults. However, my mother would always make a point of introducing me to people she encountered and would encourage me to look at the adult and say hello. As I got older, while still shy, I became much more comfortable greeting adults without my mom’s prompting.

Continue reading “The importance of teaching your children to say hello” »

Tick tock, the clock is ticking: The etiquette of working with service providers

stopwatchThey say time is money. Sometimes it’s hard to see that, other times when you’re paying someone an hourly fee it’s very obvious.

A client of mine, who works for a law firm, asked me to address the etiquette of working with service providers who charge by the hour and the etiquette service providers need to be aware of when working with clients. He wrote, “How do you politely mention to someone who is billing you by the hour to stay on track? Or, the inverse, how do you have a friendly discussion with a client whom you are billing by the hour without making them feel like they are paying for you to have a few minutes of friendly discussion?”

Continue reading “Tick tock, the clock is ticking: The etiquette of working with service providers” »

I’m sorry you feel that way

disagreementI am a bit of a business related reality show junkie. My favorite shows are Shark Tank and The Profit. The Profit is a show where Marcus Lemonis, Chairman and CEO of Camping World and Good Sam Enterprises, rescues struggling businesses by investing in them for a share of the company. He then takes over and works his magic to turn the companies around and make a profit. Continue reading “I’m sorry you feel that way” »

Will it kill you to be nice?

angry driverIt’s National Etiquette Week – a time when we remember the importance of acting with courtesy, civility, kindness and good manners. And a good reminder it is. In our busy, rush, rush 21st century lives, it seems courtesy and kindness often take a back seat to our own agenda. For example; too often I find myself in my car quietly maligning slow drivers. As if having to go around a slow car, or wait for a driver to notice the green light is going to ruin my day. It’s really silly! Continue reading “Will it kill you to be nice?” »

Business savvy for women in the workplace

business woman with moneyToday’s workplace is a very different one from 40 years ago. Women now make up more than 55% of the workforce and are no longer relegated to support roles. However, women still struggle for equality and respect in the workplace. According to the Center for American Progress, women make up only 14.6 percent of executive officers, 8.1 percent of top earners, and 4.6 percent of Fortune 500 CEOs. They also hold just 16.9 percent of Fortune 500 board seats.

Continue reading “Business savvy for women in the workplace” »

The trouble with “You should…”

moralizingHave you ever found yourself saying “You should…” to someone? “You should try kale; it’s really good for you.” “You should tell her how you feel.” We say “you should…” when we feel we know best. And while we may have very good information, saying “You should” to someone is usually moralizing.

Continue reading “The trouble with “You should…”” »

Why I’m not going to help you grow your business

spare referralsThis past week I got three requests for help. Asking for help is never impolite if it’s for the right reason. I’m quick to help people when I can. But when the request comes from someone who either I’ve never met or who I’ve met once, and they want my help growing their business for free, it’s impolite. Continue reading “Why I’m not going to help you grow your business” »