Not your grandmother’s etiquette

Hello and welcome to the Clise Etiquette blog, a place to discuss savvy and not so savvy decorum. Etiquette may sound like a stuffy or old fashioned topic, but it’s really just about making yourself and others more comfortable by being respectful, kind and professional.

I am a business etiquette consultant, columnist for the Puget Sound Business Journal and a radio show host for KSER, 90.7. I share etiquette and protocol tips, stories and techniques that you can use to feel more confident, at ease and successful in the workplace and socially.

I invite you to share your thoughts and questions on the situations in life that confuse you, anger you, give you pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts come from questions or stories readers share with me.

Thank you for stopping by. I invite you to subscribe to my blog by either email or RSS. Just click on the RSS or email symbols to the right of this post.

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The allure of gossip

I’ve been thinking about gossip lately.

The other day, I taught an etiquette class to a mom and her delightful eight year old daughter. One of the topics I covered was gossip. Continue reading “The allure of gossip” »

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Being vulnerable

I met a colleague, Lynn Baldwin-Rhoades, for coffee recently. She is the president of Power Chicks International, a wonderful online and in-person networking and resource organization for women.

Lynn is someone I know and like but didn’t know well. I felt like we both wanted a deeper connection with each other.

Continue reading “Being vulnerable” »

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My Facebook regrets

While on Facebook I saw a friend had posted a political video. I watched the video and thought, wow, this is really great information. So, I shared the video and posted why I thought it was worth watching. An hour later I started to have regrets. I had justified to myself that the post was somewhat non-partisan, more issue based, but I knew in my gut it was still a political post. I also know and teach that sharing or talking politics online or off is bad news. So, I deleted the post.  Continue reading “My Facebook regrets” »

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Author Arden
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Trackback: Trackback-URL Topics Civility, courtesy, Social media etiquette

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The germy handshake

Whenever I teach handshakes in my training seminars or keynote presentations there are always lots of questions. One I’m often asked is “what do I do if I don’t want to shake hands to avoid getting germs?” I’ve been asked this by friends who are also germ phobic and would prefer handshaking just went away. Continue reading “The germy handshake” »

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The angst of attending events

Have you ever noticed that it is so much easier accepting invitations to events then attending the parties themselves? The invitation comes in and you’re honored your friend invited you, it sounds like a fun party, you don’t have plans that night, etc. But as the event approaches suddenly you start dreading attending. Continue reading “The angst of attending events” »

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Author Arden
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Trackback: Trackback-URL Topics courtesy, Party etiquette, Social etiquette

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The power of words

My husband and I often go someplace warm and sunny in the winter to escape the gray rainy Seattle days for a bit. This year we decided to go to Costa Rica. Many of our friends have been and spoke highly of the country.  Continue reading “The power of words” »

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Author Arden
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Trackback: Trackback-URL Topics Civility, courtesy, Customer service

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2012 Academy Awards Musings

On the red carpet, actress Maya Rudolph shared her Oscar advice with Tim Gunn, “have good posture. Stand up straight, shoulders back.” Sage advice for anyone, whether posing in your Academy Awards finery or giving a presentation to clients. Good posture communicates confidence and makes you look more elegant and self-possessed. Continue reading “2012 Academy Awards Musings” »

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Too much information

We have been talking to handymen and women about doing some repair on our front porch stairs. It’s been an interesting process to say the least. Continue reading “Too much information” »

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Are your emails getting read?

Email is both a blessing and a curse. The blessing is it has allowed us to communicate quicker and more conveniently. It also allows us to have a paper trail of our communications.

However, email is easily abused and misused. We are all inundated with hundreds of emails every day, so it’s important our emails reach the right people at the right time with the right message and in the right manner. Here are some tips for communicating more effectively by email.

Continue reading “Are your emails getting read?” »

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Author Arden
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Trackback: Trackback-URL Topics Email etiquette

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A costly email mistake

I received an email from a doctor’s office where the sender put all of their patients’ email addresses in the “To” field rather than the “BCC” field. That meant every patient could see all of the other patients’ email addresses. Oy, let me count the ways that that is bad news. Continue reading “A costly email mistake” »

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Author Arden
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Trackback: Trackback-URL Topics Email etiquette

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