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Not your grandmother’s etiquette

Hello and welcome to the Clise Etiquette blog, a place to discuss savvy and not so savvy decorum. Etiquette may sound like a stuffy or old fashioned topic, but it’s really just about making yourself and others more comfortable and successful by being respectful, kind and professional.

I am a business etiquette consultant, speaker, trainer, coach and columnist for the Puget Sound Business Journal . I share etiquette and protocol tips, stories and techniques that you can use to feel more confident, at ease and successful in the workplace and socially.

I invite you to share your thoughts and questions on the situations in life that confuse you, anger you, give you pause or make you proud. Please feel free to let me know if there are topics you’d like me to discuss or hear more about. Some of my best posts come from questions or stories readers share with me.

Thank you for stopping by. I invite you to subscribe to my blog by either email or RSS. Just click on the RSS or email symbols to the right of this post.

Don’t leave people hanging: The importance of introductions

introductionsA friend of mine, I’ll call her Sue, was having a conversation with a couple she met at a party when a colleague walked up and interrupted her discussion. Her colleague Bill didn’t acknowledge the people she was talking to and spoke only to her ignoring the others. It made the people Sue was talking to feel unimportant and left out. She didn’t know what to do because Mr. Interrupter was focused solely on her and was dominating the conversation. Continue reading “Don’t leave people hanging: The importance of introductions” »

Five business etiquette tips all millennials need to know

generationsIt’s amazing to me how many younger people there are in the workforce these days. I guess that means I’m getting old. According to statistics by the Pew Research Center, millennials now make up the majority of the workforce. In 2015 they surpassed Baby Boomers and Gen Xers in number of workers. Continue reading “Five business etiquette tips all millennials need to know” »

Five business travel dos and don’ts

business-travelYour company is sending you to a conference in some sunny place. Lucky you! If this is your first business trip you may feel you’ve hit the jackpot with the all-expense paid trip – airfare, hotel, a per diem. But before you zip up your bag, be sure you’ve packed not only your sunscreen, but some common sense as well.

Continue reading “Five business travel dos and don’ts” »

Are business cards going away?

bump2Remember that business card app that would let you touch your phone to another person’s phone and your contact information would be exchanged? I remember a friend telling me about one called Bump and thinking, wow, what a great idea; except it no longer exists. In fact, of four apps that were tooted in a 2011 article to kill business cards three are gone.

Continue reading “Are business cards going away?” »

Setting a formal Easter table

fair-trade-easter-bunnySpring is here! It’s my favorite time of year. I love the blooming flowers and trees and hearing the birds chirp and sing. I also love the longer days, especially here in dark, rainy Seattle. And, I love having a reason to get together with family to celebrate Easter. (Okay, and I admit I like any reason to eat chocolate. Dark chocolate bunnies please.)

Continue reading “Setting a formal Easter table” »

Kinder, friendlier emails

2341821_mHave you ever received an email and thought, wow, that was abrupt? Or, maybe you received an email and thought the person sending it was upset with you. We can’t communicate tone of voice in emails, which is very important to help convey meaning. Continue reading “Kinder, friendlier emails” »

Speaking tips from the Academy Awards

microphone-spotlightDid you watch the Academy Awards this year? I thought it was a bit of snooze. Chris Rock had some funny moments – I loved the Girl Scouts cookie sales part – and some important messages about recognizing black films and those who make them. But, overall it wasn’t the most exciting Academy Awards show I’ve seen. Continue reading “Speaking tips from the Academy Awards” »

Step away from your phone

tin cansTimes are indeed changing due to our relationship with our digital tools. What once was impossible is now possible because of our smart phones. We no longer need to wait until we get back to our home or office to make a call, look something up online or send an email. Smartphones, as well as tablets and laptops, have made all of this possible anytime. But here’s the rub, just because you can use your digital device anytime and anywhere doesn’t mean you should. Continue reading “Step away from your phone” »

Sit in the power seats

Have you ever sat in a meeting feeling invisible or like it was difficult to get the chair or facilitator’s attention? It could have been because of where you sat. There are three places at a meeting table that are more noticeable to the person running the meeting. Assuming the facilitator is sitting at place number 1 in the diagram below, the most visible seats are number 3, 5 and 7. These are the power seats.

power seats

Continue reading “Sit in the power seats” »

A verboten topic

conversation“So, do you have kids?”

Have you ever asked someone this question? Such a seemingly innocuous question. But, it’s actually a very loaded, potentially painful topic.

A few days ago I received this email from a newsletter reader. Continue reading “A verboten topic” »