Author Archives: Arden

The allure of gossip

I’ve been thinking about gossip lately. The other day, I taught an etiquette class to a mom and her delightful eight year old daughter. One of the topics I covered was gossip.

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Being vulnerable

I met a colleague, Lynn Baldwin-Rhoades, for coffee recently. She is the president of Power Chicks International, a wonderful online and in-person networking and resource organization for women. Lynn is someone I know and like but didn’t know well. I … Continue reading

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My Facebook regrets

While on Facebook I saw a friend had posted a political video. I watched the video and thought, wow, this is really great information. So, I shared the video and posted why I thought it was worth watching. An hour … Continue reading

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Author Arden
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Trackback: Trackback-URL Topics Civility, courtesy, Social media etiquette

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The germy handshake

Whenever I teach handshakes in my training seminars or keynote presentations there are always lots of questions. One I’m often asked is “what do I do if I don’t want to shake hands to avoid getting germs?” I’ve been asked … Continue reading

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The angst of attending events

Have you ever noticed that it is so much easier accepting invitations to events then attending the parties themselves? The invitation comes in and you’re honored your friend invited you, it sounds like a fun party, you don’t have plans … Continue reading

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Author Arden
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Trackback: Trackback-URL Topics courtesy, Party etiquette, Social etiquette

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The power of words

My husband and I often go someplace warm and sunny in the winter to escape the gray rainy Seattle days for a bit. This year we decided to go to Costa Rica. Many of our friends have been and spoke … Continue reading

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Author Arden
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Trackback: Trackback-URL Topics Civility, courtesy, Customer service

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2012 Academy Awards Musings

On the red carpet, actress Maya Rudolph shared her Oscar advice with Tim Gunn, “have good posture. Stand up straight, shoulders back.” Sage advice for anyone, whether posing in your Academy Awards finery or giving a presentation to clients. Good … Continue reading

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Too much information

We have been talking to handymen and women about doing some repair on our front porch stairs. It’s been an interesting process to say the least.

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Are your emails getting read?

Email is both a blessing and a curse. The blessing is it has allowed us to communicate quicker and more conveniently. It also allows us to have a paper trail of our communications. However, email is easily abused and misused. … Continue reading

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Author Arden
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Trackback: Trackback-URL Topics Email etiquette

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A costly email mistake

I received an email from a doctor’s office where the sender put all of their patients’ email addresses in the “To” field rather than the “BCC” field. That meant every patient could see all of the other patients’ email addresses. … Continue reading

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Author Arden
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Trackback: Trackback-URL Topics Email etiquette

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